FAQs
Ordering
Why shop with us?
Why shop with us?
At Addict Tackle, we pride ourselves on our extensive selection of high-quality fishing gear and personalised customer service. Our knowledgeable staff are passionate about fishing and are here to help you find the right equipment for your adventures. Plus, we offer local delivery options for our Gold Coast and Tweed Heads area customers!
How do I get the 15% discount?
How do I get the 15% discount?
You must be a Fishing Addiction member to receive the 15% discount.
Sign up at www.fishingaddiction.com.au
Then log in on their website at and under your profile, you will find your Addict Tackle discount code to use at our checkout.
Trouble logging in to your account?
Trouble logging in to your account?
If you have created an Addict Tackle account on this site, please let us know if you are having issues, and we will get it sorted for you! Contact admin@addicttackle.com.au
Please note: Fishing Addiction member login details don't work on this site.
Item out of stock?
Item out of stock?
If the item you are wanting is out of stock, click on the green "notify me" button on the product page. Pop your email address/and or phone number, and as soon as we get more stock and enter it into the system, you will be notified by email and/or SMS directly.
Do you price match?
Do you price match?
The identical product must be accessible from an Australian retailer, must be in stock and not on pre-order. Competitor shipping costs for the product is taken in to consideration when we are assessing price matches.
Send an email to admin@addicttackle.com.au
Call us on (07)5523 3535
Discount code not working?
Discount code not working?
Any discount codes, including Fishing Addiction member codes, only apply to items in your cart that are not already discounted / on sale. So if you see a product with a crossed out price, you can't apply any further discounts to it.
Can I cancel or modify my order after it has been placed?
Can I cancel or modify my order after it has been placed?
We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please contact our customer support immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or modified.
What if I want to speak to someone?
What if I want to speak to someone?
We want to speak to you too! Contact us with via email admin@addicttackle.com.au, call us on 07 5523 3535 or message us below with any questions, concerns, or feedback. We will be sure to get back to you asap. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Can I put a reel handle on the left side of a reel?
Can I put a reel handle on the left side of a reel?
Yes, many reels allow for the handle to be switched to the left side. However, it's best to consult the specific reel's manual or contact us for guidance on compatibility and installation at admin@addicttackle.com.au
Shipping
Do you offer free shipping?
Do you offer free shipping?
es, we offer free shipping on orders over $150.
Unfortunately, however, some products that are oversize and are expensive to ship are excluded from the offer. Please contact us if you have placed an order over $150 and have still been charged shipping and we will do our best to find a solution!
What countries do you ship to?
What countries do you ship to?
Yes, we offer international shipping to select countries. Please check our website for more information on international shipping options and rates.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).
Returns and Refunds
How do I return a product?
How do I return a product?
Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is not applicable for change of mind, and lack of expertise for use of product.
Any incorrect, missing or damaged items received must be reported to Addict Tackle within 24 hours of you receiving the delivery. Full Refund Policy
Mark Berg's Fishing Addiction
What is Mark Berg’s Fishing Addiction?
What is Mark Berg’s Fishing Addiction?
Mark Berg's Fishing Addiction is an Australian fishing reality TV show hosted by fishing expert Mark Berg as he travels our beautiful country and beyond exploring the very best fishing spots and chasing some of the most sought-after species. In each episode, Bergie surprises one lucky Fishing Addiction member and takes them on the fishing trip of a lifetime.
Fishing Addiction memberships
Fishing Addiction memberships
You can sign up to be a Fishing Addiction member here
Fishing Addiction memberships start from only $14.90 per month and include:
- Automatic entry into every draw to WIN major prize giveaways
- The chance to WIN a dream fishing adventure with Mark Berg and be featured on the TV and Youtube Show
- A Fishing Addiction membership pack yearly valued at over $200
- A $20 welcome discount shopping voucher every year
- Exclusive access to member only Charter discounts and offers
- 15% OFF all fishing tackle year round at Addict Tackle
- 25% OFF fishing and outdoor apparel year round at Fishing Addiction Online Store
- 50% OFF all Bergies online courses Mark Berg's Fishing Excellence
- Access to a Fishing Addiction member only Fishing Community Group on Facebook
